Industry Common Components available in Nonprofit Cloud
Industry Common Components
Nonprofit Cloud is also composed of industry-common components, which include:
Industry Service Excellence
It helps nonprofits understand their participant and program engagements within the context of previous interactions.
Key Jobs Supported:
- Receive alerts about participants.
- See a chronological timeline of key events with a participant, organization, or program.
- View key contextual information about participants in one place (Participant Profile).
Industry Sales Excellence
You can more effectively target program participants, streamline your program eligibility screening, and walk staff through enrollment processes.
Key Features Include:
- Create actionable lists of potential program participants based on eligibility criteria
- Assign eligible lists of a member of your team.
- Create a guided flow with a script for standard nonprofit program processes.
Business Rules Engine
This tool makes determining eligibility or qualification easier and automates complex decision-making to find solutions faster.
Key Features Include:
- Link together multiple eligibility and qualification criteria.
- Manage complex calculations from a range of data sources
Data Processing Engine
You can create high-performance rollups with aggregations, filters, and joints.
Key Features Include:
- Enable faster rollups for high volumes of data at scale.
Omni Studio
You can rapidly build and deploy digital-first and industry-specific experiences across channels
Key Features Include:
- Accelerate Salesforce configuration using drag & drop configuration with a modular, microservice-oriented approach.
- Create nonprofit-specific automation and process libraries.
- Connect guided user interactions to applications and data using declarative tools.
